
Resolvix
A bilingual knowledge platform for support teams — hybrid search and a Q&A assistant that only quotes approved articles.
- Arabic questions where the correct article ranks first
- 93%
- English drafts needing only light edits in testing
- 85%
- Hybrid search that combines keyword matching with multilingual embeddings, plus a Q&A assistant that only quotes approved articles.
- Evaluated embedding models on hand-written Arabic and English queries before choosing one.
- Local LLM pipeline that redacts personal data, clusters similar tickets, and drafts new articles.
- Approval workflows, role-based access, and a Freshdesk integration.
- React
- Node.js
- PostgreSQL
- Multilingual embeddings
- Ollama




